Frequently Asked Questions
How do I find out additional information about the program?
For general information like how to pay or where to find a course, email us at info@DiversionConnect.com or call the Diversion Connect office at 585.250.6050.
How do I register for the Diversion Program?
You can register by completing the on-line form on this website.
How do I know if I have been accepted into the program?
If you were told about the Diversion Program by an County ADA at your traffic court arraignment, then you have been prequalified and will most likely be accepted. You should proceed as such.
If for any reason you’re found to be ineligible, we will notify you by email or text message, if you have provided that information on your registration. If you have any questions about your eligibility, please call our office at 585.250.6050.
How do I find qualified Defensive Driving courses?
You can see a listing of approved courses by visiting the New York State Department of Motor Vehicles website. Here you can review course providers and register to take a course. Courses are available online or in person and you may take them either way. The Diversion Program fee does not include the cost of the course. That is your responsibility. Once completed, you can send us your completion certificate using our upload form or you can email it to us at info@DiversionConnect.com.
Once we receive the domcument, we will report completion to the court.
Do I take the course at the Court house or at the District Attorney’s office?
NO. Courses are offered online and at some community college or public locations. Check individual course locations at each course-giver website.
Once completed, email a copy of your completed certificate to us at info@diversionconnect.com. It is important that you include your name and citation number in the subject line.
You can also use our online form to submit the certiticate of completion.
Does the application fee include the cost of the course?
No. The course cost is extra and is your responsibility.
Do I need to attend future court dates? How do I know?
If you complete your course and email the certificate to us within the time specified by the court, there is no need to attend any future court dates. As soon as we receive your application and fee, we will contact the court and adjourn your case to give you time to complete your course (usually about 60 days).
Do I qualify if I have a Learner’s permit?
Yes, most jurisdictions accept drivers with permits, junior licenses, and commercial licenses as long as they have valid automobile insurance in effect.
What happens if I get another ticket while I’m participating in the program?
You will still be allowed to complete the program for this ticket because you were eligible prior to receiving your most recent ticket(s). However, you are not likely to be eligible to participate for your newest ticket(s) as most jurisdictions have a no-ticket waiting policy– usually 12-18 months. Check the website for the jurisdiction where you received your ticket for specific eligibility information.
What is the advantage of choosing to complete this program instead of taking a plea in court?
If you take a plea in court you will be required to pay the fine for your offense and an $85 New York State surcharge. In addition, you will acquire points on your license and this conviction will appear on your driving record.
If you choose to participate in this program, the DA will dismiss your ticket completely upon successful completion of your defensive driving course. You will not acquire any points and no conviction will appear on your driving record. In addition, you may be eligible for a reduction in your insurance cost after completing the required defensive driving course.